One great way that we keep our customers safe is by calling them and reminding them to test their medical alert. We ask all of our customers to test once a month for their own safety. Testing is the best and only way to make sure that your medical alert is connected and working during an emergency… So if you are one of our customers and you forget to test for several months, we will know it and we will call you about testing. This is just one example of our customer service going above and beyond! While we are happy to make these calls, we prefer for you to be able to remember on your own. Plain and simple, the best way to remember to test that medical alert machine is to mark it on your calendar. If you sign up for our service here today, you could even take the initiative to mark your calendar today – before you even receive the medical alert. That way you won’t forget!

Medical alert systems or any service that seniors use really should have excellent customer service. Plain and simple. Finding the best customer service for your loved one is a little tough at times. A lot of medical alert companies are more sales minded than customer service geared. So the first step is to call any company you are looking at and gauge whether you are speaking to a helpful representative or a salesman. Avoid high pressure sales environments. It will become very obvious, very quickly if the person you are speaking to starts asking for your credit card number. We are happy to provide the best medical alert systems customer service throughout the nation. We pride ourselves everyday on treating every customer like we would want our own family to be treated in the same situation. So give us a call. I really think you will be able to see the difference!

We offer a free lockbox with every medical alert order because we know how important it can be for our customers. This lockbox is a smart way to get the paramedics into your home during a medical emergency. Relying on a friend or family member to be available to show up with a key is not always consistent. You never know when they may be out running errands or just not by their phone. Worst case scenario, the paramedics would still be able to get you help – they’d just might break down your down or break your window to get in if your door is locked. So to avoid any property damage, we recommend choosing our medical alert lockbox as your free gift. All you will have to do is lock a spare key inside of the lockbox and follow the instructions to place it on your door. That way if you have a fall or other emergency, our medical alert operator will give the paramedics the combination to the lockbox – getting them in quickly, easily and making sure your property isn’t damaged!

When you are looking at these medical alert systems for the very first time it’s absolutely necessary to look over independent medical alert systems reviews. These are a good resource for your search – they go over prices and features and help you make the best decision for you fast. Now it is very important to know where your information comes from. Make sure you are on an independent medical alert systems reviews site and not one built by one of these companies. Once you find a good reviews site, just use the information to find a few solid companies to decide from. Finish out your search by calling those three medical alert systems and deciding for yourself who is best. It’s easy to find a great service the very first time you try, and medical alert systems reviews really do help!

The best medical alert systems come with a back up battery just in case there is a power outage in your area. This way as long as your home phone is still active, you will be able to get help by pressing that medical alert systems button. There is an important distinction to make between standard land line phone services and cable packages. Your cable phone works from your modem, which is tied into your electricity. So unless your cable modem also has a backup battery, the moment the power goes out so will you home phone – making your medical alert systems unable to connect you to an operator. With a standard land line your phone service is always active – whether you have electricity in the home or not. When you are looking for the best medical alert systems also consider what type of phone service you have, You may want to think about getting a standard land line if you experience a lot of power outages in your home.

Many people are doubtful of how well these medical alert systems speakers work before they plug it in at their home. Once our customers plug the system in and test it they learn quickly what to expect. These medical alert systems have sensitive microphones and very loud speakers that are designed to work together to get you an operator throughout an entire 3500 square foot home. These systems even work to cover two levels for you. It’s important to understand though, that no matter where you are in the home, we are able to get you help without speaking to you. Simply by pressing the medical alert systems help button, help will be on its way even if you are having an emergency that makes you unable to talk to us…

Any medical alert systems company you are looking at will offer round-the-clock monitoring. That is a standard part of this industry (you don’t even need to ask that when you call). The important question to ask when searching for the best medical alert systems is whether they have a back up center… You know that these medical alert systems are designed to cover you during an emergency – what happens if there is an emergency at the monitoring center? A hurricane, tornado, or large earthquake could do some serious damage to a monitoring center which would leave you without the medical alert service. That is why the best medical alert systems (like ours) have a back up center in a different location. This way if their main center ever goes down your emergency calls will automatically back up to the secondary center. We are happy to cover our customers 24 hours a day, 365 days a year, even if a natural disaster hit one of our centers.

One key reason to have a good medical alert in your home is to keep your family informed if anything were to happen. Of course, if you had an emergency all you would do is press that alert button. The medical alert operator that you speak with will be able to get you the help you need. After dispatching help, the operator will call through your list of contacts for you to make sure that at least one person knows about the emergency situation. This is just one less thing for you to worry about during an emergency. Our medical alert service makes everything easy. All you have to think about is pressing that alert button!

We have a dedicated shipping room to get your medical alert systems order sent out quickly. In fact, we try our best to get your package out in the mail the same day you order it. Our mail picks up everyday at 2 PM Pacific Standard Time. So if you place your medical alert systems order earlier than that, we’ll ship yours out that same day. Once your package is picked up, it takes 2 to 3 mail days to arrive for you – if you need the medical alert systems before then you could also consider paying for overnight delivery. This will cost $45.00, but will allow you to get the system and have it plugged in the very next day. We consider our quick shipping to be all part of our great customer service! So we are happy to ship this out the same day for you…

A lot of mothers out there are worry warts. If it’s not one thing, often enough it is another. Personally, I think there is no reason to let mom worry about how she’ll get help during a fall. Just order one of these best medical alert systems, plug it in, and mom will be set! I’m sure your mother’s quality of life is really important to you. Finding the best medical alert systems for her situation is all part of the puzzle for helping her live comfortably. Enabling her to get help when she needs with best medical alert systems will let her live her retirement the way she likes: worry-free!